Shipping policy
Shipping Policy
Thank you for shopping with Modayah. We aim to ensure your order reaches you safely and promptly, wherever you are in the world.
UK Shipping
Standard Delivery
– Cost: £5.99 (Free on orders over £150)
– Delivery Time: 2–4 business days
– Courier: Royal Mail or equivalent tracked service
– Tracking: Provided via email once your order is dispatched
International Shipping
We currently offer international delivery to selected countries.
Europe & North America
– Cost: £15
– Delivery Time: 5–10 business days
– Tracking: Fully tracked service
Rest of the World
– Cost: £18.00
– Delivery Time: 7–14 business days
– Tracking: Fully tracked service
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You’ll receive a confirmation email once your order is placed and a second email with tracking details once it has shipped.
Customs & Duties (International Orders)
International orders may be subject to import duties and taxes (including VAT), which are imposed once the shipment reaches your country. These charges are the responsibility of the customer.
Delivery Issues
If your package is delayed or goes missing, please contact us at Modayah_@outlook.com with your order number and tracking info.
We’re here to help ensure your order arrives as beautifully as intended.